S
Shane
1 reviews | Active since Sept 2026
07 Sept 2026, 11:52
Customer service is ...
Customer service is difficult and roundabout but there internet is solid.
Helpful (0)
Replies (1)0
Replies (1)
Webafrica's replyOfficial
07 Sept 2026, 13:54Hi Shane,
We’re pleased to know that, despite some challenges when seeking assistance, your Webafrica connection itself has been performing reliably. We recognise that getting support should feel straightforward, so your comments around the customer service experience are valuable. We’ll use this feedback to help make the support journey simpler and more efficient while maintaining the network performance you’re happy with.
Manage your fibre in seconds, anytime, anywhere with the Webafrica app Webafrica Mobile App Guide (v2.1.15)
Warm regards,
Webafrica Crew
We’re pleased to know that, despite some challenges when seeking assistance, your Webafrica connection itself has been performing reliably. We recognise that getting support should feel straightforward, so your comments around the customer service experience are valuable. We’ll use this feedback to help make the support journey simpler and more efficient while maintaining the network performance you’re happy with.
Manage your fibre in seconds, anytime, anywhere with the Webafrica app Webafrica Mobile App Guide (v2.1.15)
Warm regards,
Webafrica Crew
Webafrica's reply07 Sept 2026, 13:54
Official
Hi Shane,
We’re pleased to know that, despite some challenges when seeking assistance, your Webafrica connection itself has been performing reliably. We recognise that getting support should feel straightforward, so your comments around the customer service experience are valuable. We’ll use this feedback to help make the support journey simpler and more efficient while maintaining the network performance you’re happy with.
Manage your fibre in seconds, anytime, anywhere with the Webafrica app Webafrica Mobile App Guide (v2.1.15)
Warm regards,
Webafrica Crew
We’re pleased to know that, despite some challenges when seeking assistance, your Webafrica connection itself has been performing reliably. We recognise that getting support should feel straightforward, so your comments around the customer service experience are valuable. We’ll use this feedback to help make the support journey simpler and more efficient while maintaining the network performance you’re happy with.
Manage your fibre in seconds, anytime, anywhere with the Webafrica app Webafrica Mobile App Guide (v2.1.15)
Warm regards,
Webafrica Crew