V
Vuyani
1 reviews | Active since Apr 2026
01 Apr 2026, 07:38
Customer service is ...
Customer service is not working well billing is is wrong all the time,Poor service
Helpful (0)
Replies (2)0
Replies (2)
Webafrica's replyOfficial
01 Apr 2026, 11:06Hi Vuyani, we completely understand how frustrating it must be to deal with repeated billing errors and ongoing service issues, especially when you rely on your connection every day and expect things to work smoothly. Feeling let down by the support process only adds to the frustration, and we want to make sure your concerns are taken seriously. To help us resolve this as quickly as possible, please send us a direct message with your account details. This will allow us to review your situation thoroughly and provide the right assistance to get everything back on track. We appreciate you bringing this to our attention and look forward to helping you get this sorted promptly. Warm regards,
Webafrica Crew
Webafrica Crew
Webafrica's reply01 Apr 2026, 11:06
Official
Hi Vuyani, we completely understand how frustrating it must be to deal with repeated billing errors and ongoing service issues, especially when you rely on your connection every day and expect things to work smoothly. Feeling let down by the support process only adds to the frustration, and we want to make sure your concerns are taken seriously. To help us resolve this as quickly as possible, please send us a direct message with your account details. This will allow us to review your situation thoroughly and provide the right assistance to get everything back on track. We appreciate you bringing this to our attention and look forward to helping you get this sorted promptly. Warm regards,
Webafrica Crew
Webafrica Crew
Webafrica's replyOfficial
01 Apr 2026, 11:07Hello Vuyani,
We understand how frustrating it must be to deal with recurring billing issues while feeling that customer service isn’t meeting your expectations. We truly appreciate you taking the time to share your experience, as feedback like yours helps us identify areas where we can improve.
We’ll be sharing your comments with our service and quality team so they can review what went wrong and work on improving the support and billing experience for all our customers.
To help us assist you more effectively, please send us a brief description of the specific issue you’re experiencing via a direct message on Hello Peter. Our team will then be able to look into your situation and provide the support you need.
Your patience while we review this is greatly appreciated, and we’re committed to ensuring the matter is addressed thoroughly.
Warm regards,
Webafrica Crew
We understand how frustrating it must be to deal with recurring billing issues while feeling that customer service isn’t meeting your expectations. We truly appreciate you taking the time to share your experience, as feedback like yours helps us identify areas where we can improve.
We’ll be sharing your comments with our service and quality team so they can review what went wrong and work on improving the support and billing experience for all our customers.
To help us assist you more effectively, please send us a brief description of the specific issue you’re experiencing via a direct message on Hello Peter. Our team will then be able to look into your situation and provide the support you need.
Your patience while we review this is greatly appreciated, and we’re committed to ensuring the matter is addressed thoroughly.
Warm regards,
Webafrica Crew
Webafrica's reply01 Apr 2026, 11:07
Official
Hello Vuyani,
We understand how frustrating it must be to deal with recurring billing issues while feeling that customer service isn’t meeting your expectations. We truly appreciate you taking the time to share your experience, as feedback like yours helps us identify areas where we can improve.
We’ll be sharing your comments with our service and quality team so they can review what went wrong and work on improving the support and billing experience for all our customers.
To help us assist you more effectively, please send us a brief description of the specific issue you’re experiencing via a direct message on Hello Peter. Our team will then be able to look into your situation and provide the support you need.
Your patience while we review this is greatly appreciated, and we’re committed to ensuring the matter is addressed thoroughly.
Warm regards,
Webafrica Crew
We understand how frustrating it must be to deal with recurring billing issues while feeling that customer service isn’t meeting your expectations. We truly appreciate you taking the time to share your experience, as feedback like yours helps us identify areas where we can improve.
We’ll be sharing your comments with our service and quality team so they can review what went wrong and work on improving the support and billing experience for all our customers.
To help us assist you more effectively, please send us a brief description of the specific issue you’re experiencing via a direct message on Hello Peter. Our team will then be able to look into your situation and provide the support you need.
Your patience while we review this is greatly appreciated, and we’re committed to ensuring the matter is addressed thoroughly.
Warm regards,
Webafrica Crew