Customer service for billing is non existent

Hi Yugen, we understand how frustrating this has been, especially after noticing a debit amount higher than what appeared on your invoice and then struggling to reach someone for proper assistance. Billing concerns need clear answers quickly, so it’s understandable that the lack of direct support has added to the frustration. A request has now been submitted to the billing team to investigate the debit discrepancy and assist further. This includes reviewing the invoiced amount against the payment processed on the account so the difference can be properly explained and corrected if necessary. The team will review the account details and provide feedback as soon as possible so there is clarity on what happened and the next steps. Warm regards,
 Webafrica Crew