Customer Service Agent Aaisha Abdul

such pathetic customer service experienced today from Agents on the whatsapp chat. I started my chat at 10:58am. Spoke with Phiwokuhle C,. No help. Transfered to Tamsanqela S. Still no help. I was transfered to Olisha R, who eventually put me through to Aaisha Abdul. Aaisha should not be working in customer service. By 18:41pm I asked to be transfered to her Manager, where she promptly ended the chat. All because my account billing is incorrect. Aaisha Abdul blatantly **** on the chat, and I have all the evidence. I asked her to send me comms via email to confirm our agreement. 1hour later she still had not sent it. All I got from her was "Oh, I forgot to press "send" .... This company has the worst call centre Agents.