1 reviews | Active since Mar 2017
Customer Service
<p>I ordered Fiber connection 33 ays back with WEBAFRICA. To follow up i was trying to call the customer care(Ended up with loosing R 120 airtime), Try to chat on Live Chat-Response is this (All our Agents are currently busy. Please send an email to ********** and we will get back to you as soon as possible.). emailed ********** they logged ticket [# ********** ]: Fibre connection. it's been 2 days no one contacted. CUSTOMER SERVICE IS SLEEPING I GUESS> WORST AND PATHETIC customer care service. Disgusting.</p>
Hello ,
Thank you so much for your enquiry.
Would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay
Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM
Once a email is sent to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Hello ,
Thank you so much for your enquiry.
Would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay
Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM
Once a email is sent to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah