X
Xavier
1 reviews | Active since Jan 2026
15 Sept 2026, 15:44
Currently having a problem with my WiFi which is off for 12 days
Currently having a problem with my WiFi which is off for 12 days . Have contacted them and an agent has helped me and got to the conclusion of that my line is a problem. Which they will contact me during the 24-72 hours to get technical support to help me sort it all out.
Helpful (0)
Replies (1)0
Replies (1)
Webafrica's replyOfficial
15 Sept 2026, 15:46Hi Xavier
Thank you for sharing your experience. 🌸 We’re pleased to hear that our team was able to identify the line issue and get the technical assistance process underway. We know being without your connection for 12 days is frustrating, and we appreciate your patience while this is being investigated. We’ll continue working towards getting you back online as soon as possible. 💗You can also keep an eye on your Webafrica services and account through our app while we work on this. 📱
Warm regards,
Webafrica Crew
Thank you for sharing your experience. 🌸 We’re pleased to hear that our team was able to identify the line issue and get the technical assistance process underway. We know being without your connection for 12 days is frustrating, and we appreciate your patience while this is being investigated. We’ll continue working towards getting you back online as soon as possible. 💗You can also keep an eye on your Webafrica services and account through our app while we work on this. 📱
Warm regards,
Webafrica Crew
Webafrica's reply15 Sept 2026, 15:46
Official
Hi Xavier
Thank you for sharing your experience. 🌸 We’re pleased to hear that our team was able to identify the line issue and get the technical assistance process underway. We know being without your connection for 12 days is frustrating, and we appreciate your patience while this is being investigated. We’ll continue working towards getting you back online as soon as possible. 💗You can also keep an eye on your Webafrica services and account through our app while we work on this. 📱
Warm regards,
Webafrica Crew
Thank you for sharing your experience. 🌸 We’re pleased to hear that our team was able to identify the line issue and get the technical assistance process underway. We know being without your connection for 12 days is frustrating, and we appreciate your patience while this is being investigated. We’ll continue working towards getting you back online as soon as possible. 💗You can also keep an eye on your Webafrica services and account through our app while we work on this. 📱
Warm regards,
Webafrica Crew