******. *******. Disappointment to society.

Worst customer service I've ever encountered.

I've been back on forth on whatsapp support chats for a billing query but I'm regularly placed into a queue and then the session times out.

When I do get answered, my query can't be resolved.

I'm sitting with the following and it's Greek to the support team.

1. Double billing (was double billed for September and October and there's absolutely no invoice to prove it. Can't get a refund out of these ******) 2. Ownership of my old address to be changed as per Change of Ownership completed on the 18th of August 2021 3. Pending service to be removed from my profile as I have no recollection of it