MH
Magnus H

1 reviews | Active since Dec 2012

04 Nov 2017, 16:12

Continuous slow fibre

I've been escalating this over the last 6 or 8 weeks... Continues spikey slow internet... Supposed 20mb line - is at best a 10mb - and most of the time I can't even stream youtube... What's the point?

Yet nothing is being done about it - even though I've been phoning and emailing...

0
Replies (1)
Webafrica
Webafrica's reply06 Nov 2017, 08:12
Official

Hello ,


Sorry to hear you’ve had a bad experience. We will do our best to sort it out.


So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.


Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.


Kind regards,


Rafeeqah