BK
Buhle K
1 reviews | Active since Mar 2026
06 Mar 2026, 12:51
Continued disservice
I am so disappointed with Webafrica for their continued failure in arranging an installation for my WiFi whereas I've made payment more than a month ago, their live chat is as useless as the agents who hang up mid call when requesting assistance, at this point I would like to have a refund and get my money back, I will get my fibre with another provider.
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Webafrica's replyOfficial
06 Mar 2026, 13:00Hi Buhle, we understand your frustration and truly appreciate you sharing your experience. We see that you’ve already spoken with one of our consultants, and your cancellation and refund request has been logged. Our team will process this and ensure you’re updated once the refund has been completed. Thank you for your patience while we get this sorted. U^
Webafrica's reply06 Mar 2026, 13:00
Official
Hi Buhle, we understand your frustration and truly appreciate you sharing your experience. We see that you’ve already spoken with one of our consultants, and your cancellation and refund request has been logged. Our team will process this and ensure you’re updated once the refund has been completed. Thank you for your patience while we get this sorted. U^