jG
jane G
1 reviews | Active since Aug 2015
11 Sept 2026, 14:56
Contacted webafrica at 8
Contacted webafrica at 8.30am was on hold for over 5 hours. Eventually responded & did not fix the issue. I reported the same issue earlier in the week & had the same experience.
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Webafrica's replyOfficial
11 Sept 2026, 14:59Hi Jane,
We understand your frustration after spending more than five hours waiting for assistance, only to have the issue remain unresolved. Having reported the same problem earlier in the week and experienced a similar outcome would understandably make this experience even more frustrating.We acknowledge your concerns regarding the lengthy wait and the lack of resolution. You should be able to receive timely assistance and have the issue properly addressed without having to repeatedly seek help for the same problem.Warm regards,
Webafrica Crew
We understand your frustration after spending more than five hours waiting for assistance, only to have the issue remain unresolved. Having reported the same problem earlier in the week and experienced a similar outcome would understandably make this experience even more frustrating.We acknowledge your concerns regarding the lengthy wait and the lack of resolution. You should be able to receive timely assistance and have the issue properly addressed without having to repeatedly seek help for the same problem.Warm regards,
Webafrica Crew
Webafrica's reply11 Sept 2026, 14:59
Official
Hi Jane,
We understand your frustration after spending more than five hours waiting for assistance, only to have the issue remain unresolved. Having reported the same problem earlier in the week and experienced a similar outcome would understandably make this experience even more frustrating.We acknowledge your concerns regarding the lengthy wait and the lack of resolution. You should be able to receive timely assistance and have the issue properly addressed without having to repeatedly seek help for the same problem.Warm regards,
Webafrica Crew
We understand your frustration after spending more than five hours waiting for assistance, only to have the issue remain unresolved. Having reported the same problem earlier in the week and experienced a similar outcome would understandably make this experience even more frustrating.We acknowledge your concerns regarding the lengthy wait and the lack of resolution. You should be able to receive timely assistance and have the issue properly addressed without having to repeatedly seek help for the same problem.Warm regards,
Webafrica Crew