HM
Hilary M
1 reviews | Active since May 2019
22 May 2019, 10:03
Consultant at Webafrica
This rating is for the consultant I dealt with, namely Sisanda Qeqe, without which I would still be waiting for my router to be connected.
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Replies (1)Webafrica's replyOfficial
22 May 2019, 10:17 Dear Hilary,
Thank you so much for your awesome review
Please be aware that we no longer respond to queries via Hello Peter
HOW TO GET HOLD OF US:
EMAIL US: ***
• If you have an existing ticket reference number please use this the subject line of your email.
• Remember to supply us with your Customer Code / Order Number
• Give us a detailed description of the issue you are experiencing so that we can jump on it right away and our support team can get you all sorted out
• If you have run a speed test please include screenshots in your email
CALL US: ***
• Our call center agents are available from 8:00 am to 20:00 pm, Mon-Sat, and 10:00 am to 20:00 pm on Sundays.
SOCIAL MEDIA:
•You can pop us a message via DM on Facebook or Twitter from 08:00 am – 16:00 pm, Mon – Fri, with your ticket reference (email) number, and our Social Media responder will follow up with the ticketing team and ensure response asap
Thanks again ;-)
Kind regards,
Webafrica
Thank you so much for your awesome review
Please be aware that we no longer respond to queries via Hello Peter
HOW TO GET HOLD OF US:
EMAIL US: ***
• If you have an existing ticket reference number please use this the subject line of your email.
• Remember to supply us with your Customer Code / Order Number
• Give us a detailed description of the issue you are experiencing so that we can jump on it right away and our support team can get you all sorted out
• If you have run a speed test please include screenshots in your email
CALL US: ***
• Our call center agents are available from 8:00 am to 20:00 pm, Mon-Sat, and 10:00 am to 20:00 pm on Sundays.
SOCIAL MEDIA:
•You can pop us a message via DM on Facebook or Twitter from 08:00 am – 16:00 pm, Mon – Fri, with your ticket reference (email) number, and our Social Media responder will follow up with the ticketing team and ensure response asap
Thanks again ;-)
Kind regards,
Webafrica
Webafrica's reply22 May 2019, 10:17
Official
Dear Hilary,
Thank you so much for your awesome review
Please be aware that we no longer respond to queries via Hello Peter
HOW TO GET HOLD OF US:
EMAIL US: ***
• If you have an existing ticket reference number please use this the subject line of your email.
• Remember to supply us with your Customer Code / Order Number
• Give us a detailed description of the issue you are experiencing so that we can jump on it right away and our support team can get you all sorted out
• If you have run a speed test please include screenshots in your email
CALL US: ***
• Our call center agents are available from 8:00 am to 20:00 pm, Mon-Sat, and 10:00 am to 20:00 pm on Sundays.
SOCIAL MEDIA:
•You can pop us a message via DM on Facebook or Twitter from 08:00 am – 16:00 pm, Mon – Fri, with your ticket reference (email) number, and our Social Media responder will follow up with the ticketing team and ensure response asap
Thanks again ;-)
Kind regards,
Webafrica
Thank you so much for your awesome review
Please be aware that we no longer respond to queries via Hello Peter
HOW TO GET HOLD OF US:
EMAIL US: ***
• If you have an existing ticket reference number please use this the subject line of your email.
• Remember to supply us with your Customer Code / Order Number
• Give us a detailed description of the issue you are experiencing so that we can jump on it right away and our support team can get you all sorted out
• If you have run a speed test please include screenshots in your email
CALL US: ***
• Our call center agents are available from 8:00 am to 20:00 pm, Mon-Sat, and 10:00 am to 20:00 pm on Sundays.
SOCIAL MEDIA:
•You can pop us a message via DM on Facebook or Twitter from 08:00 am – 16:00 pm, Mon – Fri, with your ticket reference (email) number, and our Social Media responder will follow up with the ticketing team and ensure response asap
Thanks again ;-)
Kind regards,
Webafrica
