LH
Lance H
1 reviews | Active since Sept 2026
01 Sept 2026, 12:14
COMPLETELY USESELESS SERVICE PORTALS
Non Existing customer service; no contact number you can actually call, non functioning "live chat"; non funtioning dashboard; no one to help you in case of internet emergency; No payment options other than debit order, where your bank account get consistently deducted from. I just want to cancel and get away from these guys. I manage a fintech company and can see this business was set up to just make money, not actually provide customer service. But they are supposed to be a ISP - Internet SERVICE Provider.
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Webafrica's replyOfficial
01 Sept 2026, 12:51Hello Lance
We hear how frustrating it is when you’re trying to get help with an urgent connectivity issue and the available support channels aren’t giving you the assistance you need. That’s not the experience we want for our customers, and we’d like the opportunity to look into what’s happening on your profile.Please send us your registered email address via private message so we can verify your information and advise on the next steps regarding your account.We’re here to help get this resolved with you.
Warm regards,
Webafrica Crew
We hear how frustrating it is when you’re trying to get help with an urgent connectivity issue and the available support channels aren’t giving you the assistance you need. That’s not the experience we want for our customers, and we’d like the opportunity to look into what’s happening on your profile.Please send us your registered email address via private message so we can verify your information and advise on the next steps regarding your account.We’re here to help get this resolved with you.
Warm regards,
Webafrica Crew
Webafrica's reply01 Sept 2026, 12:51
Official
Hello Lance
We hear how frustrating it is when you’re trying to get help with an urgent connectivity issue and the available support channels aren’t giving you the assistance you need. That’s not the experience we want for our customers, and we’d like the opportunity to look into what’s happening on your profile.Please send us your registered email address via private message so we can verify your information and advise on the next steps regarding your account.We’re here to help get this resolved with you.
Warm regards,
Webafrica Crew
We hear how frustrating it is when you’re trying to get help with an urgent connectivity issue and the available support channels aren’t giving you the assistance you need. That’s not the experience we want for our customers, and we’d like the opportunity to look into what’s happening on your profile.Please send us your registered email address via private message so we can verify your information and advise on the next steps regarding your account.We’re here to help get this resolved with you.
Warm regards,
Webafrica Crew