NL
Neil L
1 reviews | Active since Nov 2017
16 Nov 2017, 10:04
Completely useless
Webafrica's billing department staff are among the most useless people i have ever come across they messed up my billing times and again it has happened and they don't bother to call and explain what has happened they just send you a bill and expect it to be paid when i tried to get hold of them i was left on hold for over an hour before i just gave up i then get a phone snotty phone call from their billing team telling me that there is nothing i can except pay them yet again Webafrica someone else must pay for your mistakes.
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Replies (2)
Webafrica's replyOfficial
16 Nov 2017, 11:32Hello Neil
This has already been dealt with and escalated accordingly - we have called you and confirmed all payments due as well as rectified all invoicing where required as per your Facebook inquiry
Best regards,
Webafrica's reply16 Nov 2017, 11:32
Official
Hello Neil
This has already been dealt with and escalated accordingly - we have called you and confirmed all payments due as well as rectified all invoicing where required as per your Facebook inquiry
Best regards,
NL
Neil L's updateReviewer Update
16 Nov 2017, 11:41This has not been sorted out yes you have called me but who ever that was that called was no help i will not be paying the amount you have stated on this bill as this is an error on webafrica's side and not mine.
NL
Neil L's update16 Nov 2017, 11:41
Reviewer Update
This has not been sorted out yes you have called me but who ever that was that called was no help i will not be paying the amount you have stated on this bill as this is an error on webafrica's side and not mine.