TS
Tramaine S
1 reviews | Active since Aug 2020
02 Apr 2026, 17:40
COMPLAINT REGARDING AN UNRESOLVED SERVICE ISSUE.
I AM LODGING A COMPLAINT REGARDING AN UNRESOLVED SERVICE ISSUE.
I MADE PAYMENT YESTERDAY, HOWEVER MY WIFI SERVICE IS STILL NOT ACTIVE. I HAVE ALREADY CONTACTED SUPPORT, BUT HAVE ONLY BEEN ROUTED THROUGH AUTOMATED RESPONSES WITHOUT ANY REAL ASSISTANCE OR RESOLUTION.
THIS DELAY IS CAUSING MAJOR INCONVENIENCE, AND I EXPECT THE SERVICE TO BE RESTORED PROMPTLY OR FOR CLEAR FEEDBACK TO BE PROVIDED ON WHAT THE HOLD-UP IS.
PLEASE TREAT THIS AS URGENT AND PROVIDE A RESOLUTION AS SOON AS POSSIBLE.
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Webafrica's replyOfficial
07 Apr 2026, 08:37Hi Tramaine, Over the Easter weekend, we may not have been able to respond to all incoming messages immediately. Your experience and support are important to us, and we are actively working to address every query.This is an automated follow-up to ensure you’re fully supported. Please send us a private message for any assistance, and we’ll reply as quickly as possible.Warm regards,
Webafrica Crew
Webafrica Crew
Webafrica's reply07 Apr 2026, 08:37
Official
Hi Tramaine, Over the Easter weekend, we may not have been able to respond to all incoming messages immediately. Your experience and support are important to us, and we are actively working to address every query.This is an automated follow-up to ensure you’re fully supported. Please send us a private message for any assistance, and we’ll reply as quickly as possible.Warm regards,
Webafrica Crew
Webafrica Crew