1 reviews | Active since Jun 2014
Complaint directed to Webafrica
I signed up for fibre with Webafrica, they sent me a faulty router. When i call their customer line i hold for up to 20min waiting for a technician. One of the technician that i spoke to was rude and i did not get help then i called again even logged a call on their online support. I am stuck for three day without a service that I am paying for fully
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica