Complaint

This comes after considerable disappointed, namely: 1. Fibre was cancelled incorrectly by Webafrica; 2. Webafrica’s customer support WhatsApp line was appalling, with no agents being available to the chat being ended without resolution; 3. Webafrica’s customer support telephone line could barely assist; 4. Reconnection done incorrectly multiple (one of the errors still persisting); 5. New user details not provided until actively asked. Assistance with changing router’s settings deplorable