COMPLAIN NO ASSISTANCE AND VERY POOR SERVICE.

I HAVE SPOKEN TO DONALD YESTERDAY REF NR #759984 AND HE SAID I CAN RETURN THE ROUTER WHICH MY DAUGHTER DID YESTERDAY. HE ALSO SAID I CAN ONLY PAY THE R403.27 . BUT NO ONE WILL ASSIST ME TO GIVE ME BANKING DETAILS TO PAY DIRECT WITH NORMAL EFT. I SPEND 4 1/2 HOURS ON THE WHATS APP CHAT YESTER AND MALEFE ALSO SAID HER LINE MANAGER WILL PHONE REF NR #761585. THERE IS NO COMPASSION, UNDERSTANDING OR ANY ASSITANCE. WHEN YOU PHONE THE SUPPORT LINE YOU NEED TO DO WHATSAPP FOR IT WILL TAKE 10 MINUTES, 4 1/2 HOURS LATER YESTERDAY STILL NOTHING NO HELP - AT LEAST DONALD SAID I CAN PAY AND ASSIST BUT THE REST VERY POOR PEOPLE SKILLS AND WILL NEVER RECOMMEND WEB AFRICA TO ANY ONE.