Communication is slo...

Hi Tammy,

Thank you for sharing your honest feedback. We recognise that slower communication can make the support experience feel less convenient, and this falls short of the responsive service we aim to provide. Your experience highlights an area where we can do better.We're committed to improving the consistency and speed of our communication so that customers receive timely updates and assistance throughout their interactions with us.

Stay in control of your fibre service without the wait using the Webafrica app Webafrica Mobile App Guide  (Latest App version: 2.1.14) 

Warm regards,
Webafrica Crew