Client service 0/10

I have had the worse experience of my life with Web africa. Lets start with i was promised Internet on the 1st June. After numerous calls over the last 2 days which is over 200min of airtime. Calling up and down being agent for them. Also called Octotel to speed up the process. Guess what...A lady at webafrica did my order and sent it of to Strand for reconnection. I live in Brackenfell and its for a migration order not Reconnection. Spoke to another consultant and again it was sent off to Strand. So after 16:00 on the 2nd June octotel tells me i was connected after 14:00. No one advised me. Again had to phone web africa.. Then they tell me its pending they cant assist me... Another call to octotel who assisted me again. Excellent service from Octotel. So just after 4 i received my username and password so i was put on hold to the tech department to get connected. After 30min on hold no one answered. Im still witout internet access.