Client satisfaction is not a priority for Webafrica

Extremely poor customer service via whatsapp line. Agents chat with you and are unable to resolve issues at hand. Request and ticket logging takes place but no reference numbers are issued. Automated message indicates the new agent will have a copy of your previous chat but still you have to explain your situation over and over again. Managers are never available upon your request. They do not even have a landline to contact them.