Circus WebAfrica - bunch of clowns

I am utterly disgusted and disappointed with WebAfrica. They must be a bunch of clowns running a circus oh wait that’s an insult to a circus - because a circus is organized!

Organised is not a word that comes to mind in relation to Webafrica. There is a lack of detail orientation by their customer service agents, no reliable follow through. delays in delivery, assurances of orders correctly captured which is not true. The customer service agents continually ask you to recount your issue instead of asking if this is a new or old issue. Oh and if you try to call them well it’s like a hope in hell - if you choose option one which is sales the call just rings and eventually drops, if you choose option 2 which is for all other queries the line just drops your calls. They don’t wanna hear about anything except a sale and well that only if they feel inclined to pick up your call.

I bring my part of the bargain as a customer, I ensure that there are funds in my account to honour the contract I entered into with this company. Trusting in good faith that they would honour their obligations to me. Nope no such luck!

Now that I want to cancel my contract they want to charge me a cancellation fee. I should be charging them for the frustration, humiliation, trauma and disappointment. Honestly, dealing with them just makes you give up the will to live! I mean how hard can it be to deliver on what you promise!