Choosing WebAfrica was my worst decision in 2024

WebAfrica is a real frustration, they dont know what customer service is. I am a new customer, my fibre was installed and modem delivered. It is now day number 5 that I am trying to get my internet service up. They have this Whatsapp BS that you have to use for communication. Who the hell does that, support clients over whatsapp. Waisting your time to wait for them to respond. I am billed already but my service is still not working. You call them, they have to escalate internally. WebAfrica is a ****,seriously. My worst decision of my life to move my service to WebAfrica. You cannot get worst than this.