choose a different ISP now, trust me !!!

useless. ppl, please, there are other ISP's out there, choose anything besides webafrica.... you cant get hold of anyone on the phone, its all through whatsapp. a simple task to upgrade my line to a faster speed is taking over a week to complete. the worst is every day when you want an update you have to start the whole chat whatsapp process again, they have no history of what has been said. you have to start from the beginning, your name address id number reason, then they transfer you and again you start the whole process over, and again they transfer you to another department and again you start the whole identification process again and explaining why..... every day 4 different departments and its over a week now just to go up a speed in connection, to give them more money a month, but what a pain. please ppl, choose other ISP, cause my honest opinion and fact with webafrica is they should close down. unfortunately not easy to cancel your contract, they tie you in with all rules..... again, ppl, read and trust me, chose a different ISP than my experience with this isp, you will thanks me...