CHEAP PREMIUM HORRIBLE SERVICE.....WEBAFRICA

I have been with Webafrica for a very short while and I am disgusted in the service.

1. My account was debited with all amounts required by them and I waited 2 days to get up and running. I then left it and continued with using the service.

2. Now this is where my frustration and irritation comes in. On Monday the 20 February 2023 internet was up and down with down being most of the day. Tuesday the 21 February 2023 we completely down, you cannot call for support cause only sales can be called not support only able to chat on what's app for support. Tuesday 21 February 2023 I request to chat to an agent to get support for the down line, I only have an agent get back to me the 22 February 2023 still not able to resolve my matter as said it was an openserve matter and this was logged with openserve.

3. Today being the 23 February 2023 line was up and then goes down again. At 10:46 I have requested again to chat to an agent and what do I get "NEED TO GO GRAB A CUPPA WHILE YOU WAIT? NO PROBLEM! JUST KEEP AN EAR OUT FOR WHEN WE MESSAGE YOU" Now this will be after 24 hours again. This means I have no access to the service since Monday which is now 4 days and I paid for this service.

4. So I call the sales line cause now I want to cancel and I am told that they will get support to call me which I know wont happen cause with my set up I also called and was told this.

In a nutshell I want to cancel this service can someone call me back immediately cause I am not having any benefit of this service, I have not had this with my previous provider the only reason I moved was for price but I can rather pay double what I am paying web Africa and enjoy a service, so true that you get what you pay cheap premium horrible service that's WEBAFRICA