VH
Varima H

1 reviews | Active since May 2019

01 Jul 2019, 17:35

Cell C LTE DOWN FOR 4 Days DO NOT SIGN UP, NO SUPPORT

01/07/2019 17:23

Hi, I have a SIM card and stopped receiving service from Friday. I spoke to two "technical" not so much ... consultants that did not help me but thought replacing the sim card was a brilliant idea... (costing me more downtime). I am sorry but I am running a business here and not a F****ng social grant for web africa. I have lost money in following up with you and money in your services being *******. Now you charge me for a sim card replacement 209. I am not paying it. Simple

I see the order has been placed and the amount due is 209. that's madness... GET YOUR STUFF IN ORDER WEB AFRICA!

Sorry to be an A - hole but this is how you feel when you have been *****ed over the same company and now switching its name to Grid1 - host... This level of customer experience is unacceptable!

0
Replies (1)
Webafrica
Webafrica's reply05 Jul 2019, 12:39
Official
 We’re sorry to hear that your Webafrica experience has been less than satisfactory. Please be aware-we no longer respond to queries via Hello Peter, but we would still like to help and improve your Webafrica experience. Kindly email *** call ***. Thank you Webafrica