1 reviews | Active since Jul 2018
Carla Daniels at it again with her poor service
So today I went on WhatsApp yet AGAIN to follow up regarding my new LTE sim for bbo43.
The agent who was available was the very same person I complained about last week, Carla Daniels.
Carla's first message at 08:47 was, "I am tranferring your chat as I am going on a scheduled break, we can see your chat history and the next agent will assist you accordingly. Thank you for your patience."
Guys, I want to work for WebAfrica so I can take a break before 09:00. Even if that was the case, why was she available, million dollar question is, why is Carla ALWAYS free, surely she's not the only person working with this.
Get your house in order and teach people like Carla Daniels what customer service is.
P.S. Please ask CourierIT not to miss call clients, who does that? Birds of a feather flock together, I can understand why you guys and CourierIT chose to work together, because both of you just cant seem to be bothered.
Sort my delivery issue out. Sort Carla out. If not, I will be posting about your poor service everyday.
