bB
burtlouw B

1 reviews | Active since Nov 2016

08 May 2017, 09:38

Cant get hold of them

<p>My payment was stated to go thru with a debit order and halfway thru the month they cut of my line stating unpaid invoice. After my debit order went thru succesfully, my line is still suspended and offline and their stupid live chat system seems to be non existing as no one ever answers back. </p>

0
Replies (1)
Webafrica
Webafrica's reply09 May 2017, 07:56
Official

Hello ,

Thank you so much for your enquiry.

Would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay

Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM

Once a email is sent to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.

Kind regards,

Rafeeqah