Cant Cancel Services
<p>I find it ludicrous that you cant actually cancel a service with this company but you have to phone or email them to cancel. Its extremely shadey.</p> <p> </p> <p>Anyways.</p> <p> </p> <p>Ive emailed their retentions team 3 times with no response and I keep getting charged for a service I dont want. Its been 13 days and no reply.</p> <p> </p> <p>Had to go to Hello Peter to hopefully get some kind of reply.</p>
Hello ,
Thank you so much for your enquiry.
Would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses
Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM
Please confirm your customer code - so we can call to discuss cancellation asap
Once a email is sent to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Hello ,
Thank you so much for your enquiry.
Would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses
Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM
Please confirm your customer code - so we can call to discuss cancellation asap
Once a email is sent to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah