Cannot or wont cancel services, but make it easy to get more services without human interaction.

Their system allows at the touch of a button to upgrade, downgrade, get new services at a whim... but canceling requires talking to a bot, which i did, which it got stuck at the point saying that the service is being canceled... They can pick up the fact that I "attempted" to cancel my services yet I'm being harassed to pay for services that i had canceled via an obvious system designed to make it harder to cancel than to get new services..

This service is canceled, I will not pay for services not rendered, I will not pay a month cancelation fee, esp since i got this account and had to buy the router. and there was no mention of notice period.. only that the services are without contract pay as you use...

cancel my services please, this is highly unprofessional of your company to attempt to lock users in against their will by making it near impossible to cancel their services then blaming the users and charging them for it... this is the same bull**** telkom pulled... are you people proud of yourselves.