Cannot believe I had to write this review :-(

Guys, I am having endles troubles here, Where do we start? Beginning June . I let you guys know im moving house by 1st July, agent says she will put the cancellation through, thats fine, and I should call or request activation at new property around 28th June, cool, I done that and everything seemed promising... that was until I actually moved house. Come the Beginning July, you guys debited me for the old house? IM YET TO RECEIVE A REFUND! I logged the refund that day and 3 agents says they did it but the each agent says the previous agent didnt log in correctly! THE HELL?? Please sort it out! Next issue, my email details was wrong, you guys installed my router in the new house, and I was told to await an email for my username and password. Where is it? my email was wrong! I spoke to the chat agent and yet to receive it! Now, my question is, since my router is installed on Friday (8th July - a whole week after I moved in) - am i being billed for the days im not using it??? Guys c'mon man. We need to be connected as we run a business from home, Are we going to be compensated on the amount of money we spent on mobile data? I dont think so! Please sort us out urgently!