CANCELLING SERVICE

I have been a customer of Webafrica for ONLY one month now. We had moved homes and since mid May have I been trying to contact ANYONE at Web africa, Email/Whatsapp & Phone call to no success. One consultant advised that I can do this via my Login Account which I HAVE NEVER BEEN ABLE TO ACCESS. The 'lost password' option does not work via sms / email. It routes you back to the Login page all the time. when trying to do a livechat, they tell you they have re-activated the password for me, which ALSO does not help and they leave the chat before you can advise anything further. When trying to get the 'live chat' back, this DOES NOT WORK EITHER.All I need is for somebody to call me PLEASE! I have requested this almost more than 10 times via all different platforms, I would just like to cancel my services PLS. I am no longer at the Address where the installation was done since mid May. I am truly frustrated as now a new month will be logged of which I will NOT pay for as I am NOT utilising this service.