Cancellation
<p>It seems that WebAfrica is not good and respecting a client's wish to cancel. I've been struggling for two months to cancel, after being hit by a 3x monthly fee debit order at once a few hours ago I've had enough.</p> <p> </p> <p>They don't answer cancellation tickets, mine is more than a month overdue with zero answers, and they don't cancel your service (cancelled it twice) and they still hit you with debit orders.</p> <p> </p> <p>I've cancelled because of bad service, my website was offline EVERYDAY and each time they've blamed me for it. My website (the exact website) have been running for more than a month on a different host with zero problems.</p>
Hello ,
Thank you so much for your enquiry.
Would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay
Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM
Once a email is sent to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Hello ,
Thank you so much for your enquiry.
Would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay
Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM
Once a email is sent to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah