Cancel Webafrica's Fibre Due to Terrible and Weak After-sales Support

Terrible after sales service! In fact, no service at all!!! I recently signed up for Webafrica Fibre and I wanted to follow up on my connection. The Openserve engineer came to my place to connect the ONT unit. That was fine. I then tried to contact Webafrica to find out how far is the link activation. I waited for the Willie-the-bot service from 2pm until now as I write this complaint and still not a sign of help. It seems that they are selling a service that they cannot support. They are flogging sales and to add insult to injury, when I called the sales people at ***, they were worst off as they referred me back to the bot or cut me off. So, I have decided to cancel this service even though it has not yet been activated. I wish to inform everyone to please be very careful of Webafrica's false promises of fast internet services. It is far slower than the cheapest services you get out there in my experience. I believe you pay for what you want and Webafrica's services are over-promised, because they may be slightly cheaper than many competitors out there, but their service sucks!