JK
Jacques K
1 reviews | Active since Mar 2011
14 Oct 2015, 13:38
Cancel account
After numerous fighting and frustration i wish to cancel my ADSL and Line rental please.<br> <br> My ADSL subscription needs to end 30 November.<br> Please put my DSL line into the holding pool so that my new ISP can take over the line rental.<br> <br> Thanks,<br> Jacques
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Webafrica's replyOfficial
15 Oct 2015, 14:19Hello jacques0kruger,
Thank for your feedback and expressing yourself, via this platform it is very clear that you are frustrated with our services.
Our retention's division has processed this for you already as per your request, you line will be moved into the holding pool closer to the time of cancellation.
Please accept our apologies for the inconvenience and frustration which this has caused.
Regards
Mujeeb
Online Team
Thank for your feedback and expressing yourself, via this platform it is very clear that you are frustrated with our services.
Our retention's division has processed this for you already as per your request, you line will be moved into the holding pool closer to the time of cancellation.
Please accept our apologies for the inconvenience and frustration which this has caused.
Regards
Mujeeb
Online Team
Webafrica's reply15 Oct 2015, 14:19
Official
Hello jacques0kruger,
Thank for your feedback and expressing yourself, via this platform it is very clear that you are frustrated with our services.
Our retention's division has processed this for you already as per your request, you line will be moved into the holding pool closer to the time of cancellation.
Please accept our apologies for the inconvenience and frustration which this has caused.
Regards
Mujeeb
Online Team
Thank for your feedback and expressing yourself, via this platform it is very clear that you are frustrated with our services.
Our retention's division has processed this for you already as per your request, you line will be moved into the holding pool closer to the time of cancellation.
Please accept our apologies for the inconvenience and frustration which this has caused.
Regards
Mujeeb
Online Team