JP
Johann P
1 reviews | Active since Mar 2009
02 Mar 2024, 11:37
Can somebody at WebAfrica sort out my acount so I can pay what I own your guys!!!
Servus, Two things, As of 1 March 2024 I am on a new package at WebAfrica for my Fiber. Yet on first of March 2024 I was not billed at all for my fiber, Please rectify! Secondly, please get a log a call system going. I do not have time to sit around waiting for somebody to help me on this bot ****. I started trying to resolve my account at 08:51 Saturday 2 March 2024. I got the first response at 10:14. One hour 23 minutes later. That is bull I do not have time for that! Maybe hit is fine for somebody sitting around as "this is nice" I am a professional personal I do NOT have time for this ****. IThis is not the first time I complain about this bot ****. Danke
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Johann P's updateReviewer Update
04 Mar 2024, 17:14Servus,
It is today 4 march 2024 16:51. After I logged this original call, WebAfrica obviously did not respond to, why will they, they are a normal business in ZA that feel a F for their clients. At least WebAfrica is consistent. I have tried to use that What's Up site. You sit there for hours,, finally you get somebody, that disappear just a quickly when you ask teh question. It is just absolute chaos on chaos of incompetence. Mr Sean Nource may I ask as one professional to another, will you sit on your What's Up system for hours just to get nowhere. Maybe that is normal for you but not this professional person. We have to work for our money and have to service our customers as expected on time on budget and work done perfectly, especially seen that we work with international customers. And that is maybe the difference,. Professional service expectation for WebAfrica is on normal poor South African standards. Please for the very last time, your company service is non-existing. All that reviews regarding the poor service in WebAfrica is all 100% true. Address the issue because at this rate we may read in the financial case studies about how not to do it, well probably not..My account is still not sorted, I am just trying to get WebAfrica to bill me for the service you provide. Here I am, a client that wants to give you your rightful money yet WebAfrica does not want it.
Vielen Dank
P.S. I have Exported the What's Up conversations. I will provide if requested by Mr Sean Source. Danke
It is today 4 march 2024 16:51. After I logged this original call, WebAfrica obviously did not respond to, why will they, they are a normal business in ZA that feel a F for their clients. At least WebAfrica is consistent. I have tried to use that What's Up site. You sit there for hours,, finally you get somebody, that disappear just a quickly when you ask teh question. It is just absolute chaos on chaos of incompetence. Mr Sean Nource may I ask as one professional to another, will you sit on your What's Up system for hours just to get nowhere. Maybe that is normal for you but not this professional person. We have to work for our money and have to service our customers as expected on time on budget and work done perfectly, especially seen that we work with international customers. And that is maybe the difference,. Professional service expectation for WebAfrica is on normal poor South African standards. Please for the very last time, your company service is non-existing. All that reviews regarding the poor service in WebAfrica is all 100% true. Address the issue because at this rate we may read in the financial case studies about how not to do it, well probably not..My account is still not sorted, I am just trying to get WebAfrica to bill me for the service you provide. Here I am, a client that wants to give you your rightful money yet WebAfrica does not want it.
Vielen Dank
P.S. I have Exported the What's Up conversations. I will provide if requested by Mr Sean Source. Danke
JP
Johann P's update04 Mar 2024, 17:14
Reviewer Update
Servus,
It is today 4 march 2024 16:51. After I logged this original call, WebAfrica obviously did not respond to, why will they, they are a normal business in ZA that feel a F for their clients. At least WebAfrica is consistent. I have tried to use that What's Up site. You sit there for hours,, finally you get somebody, that disappear just a quickly when you ask teh question. It is just absolute chaos on chaos of incompetence. Mr Sean Nource may I ask as one professional to another, will you sit on your What's Up system for hours just to get nowhere. Maybe that is normal for you but not this professional person. We have to work for our money and have to service our customers as expected on time on budget and work done perfectly, especially seen that we work with international customers. And that is maybe the difference,. Professional service expectation for WebAfrica is on normal poor South African standards. Please for the very last time, your company service is non-existing. All that reviews regarding the poor service in WebAfrica is all 100% true. Address the issue because at this rate we may read in the financial case studies about how not to do it, well probably not..My account is still not sorted, I am just trying to get WebAfrica to bill me for the service you provide. Here I am, a client that wants to give you your rightful money yet WebAfrica does not want it.
Vielen Dank
P.S. I have Exported the What's Up conversations. I will provide if requested by Mr Sean Source. Danke
It is today 4 march 2024 16:51. After I logged this original call, WebAfrica obviously did not respond to, why will they, they are a normal business in ZA that feel a F for their clients. At least WebAfrica is consistent. I have tried to use that What's Up site. You sit there for hours,, finally you get somebody, that disappear just a quickly when you ask teh question. It is just absolute chaos on chaos of incompetence. Mr Sean Nource may I ask as one professional to another, will you sit on your What's Up system for hours just to get nowhere. Maybe that is normal for you but not this professional person. We have to work for our money and have to service our customers as expected on time on budget and work done perfectly, especially seen that we work with international customers. And that is maybe the difference,. Professional service expectation for WebAfrica is on normal poor South African standards. Please for the very last time, your company service is non-existing. All that reviews regarding the poor service in WebAfrica is all 100% true. Address the issue because at this rate we may read in the financial case studies about how not to do it, well probably not..My account is still not sorted, I am just trying to get WebAfrica to bill me for the service you provide. Here I am, a client that wants to give you your rightful money yet WebAfrica does not want it.
Vielen Dank
P.S. I have Exported the What's Up conversations. I will provide if requested by Mr Sean Source. Danke