1 reviews | Active since Jun 2015
Call Centre Pain
<p>Does Webafrica understand that when one is forced to hold for more than 10 minutes, they should at least consider the quality of the sound they emit from their call-centre system? Not even dimming the volume of my phone would prevent the ear-ache induced by the incessant pop screaching.</p> <p>Then after the 10 minute hold, I had to deal with endless shifting of my query from one department to another. Webafrica, you have serious work to do on customer excellence.</p>
Hello ,
Thank you so much for your enquiry.
Would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay
Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM
Once a email is sent to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Best regards,
Hello ,
Thank you so much for your enquiry.
Would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay
Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM
Once a email is sent to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Best regards,