BUYERS BEWARE - WEBAFRICA'S SHADY BUSINESS PRACTICES

The absolute worst ISP in South Africa at the moment. The client service is atrocious - you can only get a hold of them through a WhatsApp bot which can sometimes take up to an hour to get a simple query resolved. The try to hook you on competitive pricing for high speeds, but beware, those speeds only apply to local data which is downloaded from local data stores. If you try to connect internationally (e.g. try streaming on Twitch.com) the speeds are below 0.4 Mbps with massive packet loss and jitter. Plainly put, it's a material misrepresentation of their services. They will also try to gaslight you and make it seem as if the issue is on your end. Once you call them on it and provide proof of their malperformance, they still want to charge you a R1000,00 "processing" fee to cancel and agreement which THEY breached, even if you do not consent to it.

I intend to issue summons in the near future to recover the wrongfully levied penalty.

Stay way from this ISP at all costs.