1 reviews | Active since Jan 2020
********* Business Practices, Non-functioning Support, Not reachable, ...
Hi All. Just a heads up... Be very careful when choosing your internet service provider. I was making use WebAfrica, but have decided to move on. Not only, do they try to enforce a R999 cancellation fee (no matter how long/short you have been a customer for), but they also do not release the line back to the infrastructure provider after cancellation (an ********* business practice called line hijacking or retention abuse), making it impossible for the new service provider to be able to offer their service. I have been busy the whole day today trying to sort this out, with no luck. Good luck also trying to get hold of anyone at WebAfrica to assist with anything - they don't respond on their WhatsApp support line, pick up their phones, or respond on any other platforms - X, Instagram, Facebook, etc.
