BURN WEBAFRICA

I paid to upgrade my service to the 100mb line, been paying for 2 months but they never issued a invoice reflecting the change in speed I queried it on the 1st of December, I was told I need to speak to the provisioning team which I finally got a hold of after 4 days of being transferred where I was told they would escalate it to Vuma.. Now if I'm not mistaken vuma owns the line (Infrastructure) what the hell do they have 2 do with ensuring that I am on my intended package. THIS IS TRULY THE WORST COMPANY I EVER DEALT, THEY HAVE A WHATSAPP FOR FORMAL COMMUNICATION THAT IS ABSOLUTE JOKE IF I COULD GIVE A ZERO I WOULD. I ended up just requesting to cancel because whenever things have gone wrong I always had to resolve it on my own.