1 reviews | Active since May 2013
Bumpy Start, But Excellent Service So Far
I signed up with WebAfrica over the phone (in literally 5 minutes) last week. I initially opted for capped, but have since switched to uncapped. All of this was done fairly swiftly. I had a little bit of a billing issue (where money was deducted today instead of the proposed 1 Jan) but that has - for now - been resolved by Nithaam Mitchell. He processed a credit on my account, which will hopefully result in the correct debits occurring on 1 Jan, but also helped with a speed/network problem I've been having. Give that man a cookie.<br> <br> So, my first week with WebAfrica has been a little bumpy, but with great support it's been fair. I've jumped from those idiots at Mweb to WebAfrica and am looking forward to being a customer. I'm giving you a test run but so far the service has been very good.
Sorry for the bumpy and rocky start.
We're delighted to hear that Nithaam managed to turn things around and made you smile again!
I have passed this amazing feedback onto Nithaam and the rest of our team.
We wish you happiness and peace in a new year filled with hope. Happy holidays!
Regards,
Mkhululi
Online Team
Sorry for the bumpy and rocky start.
We're delighted to hear that Nithaam managed to turn things around and made you smile again!
I have passed this amazing feedback onto Nithaam and the rest of our team.
We wish you happiness and peace in a new year filled with hope. Happy holidays!
Regards,
Mkhululi
Online Team
