Bullying into paying fabricated charges

A month and a half ago Webafrica charged me for moving my services to Gridhost. Their excuse for the invoice was for outstanding Gridhost payment, even though my payments were up to date with both Gridhost and Webafrica. I logged approximately 8 tickets and phoned them numerous times. They kept redirecting me and only responded to one of the eight web tickets I logged stating that they would get back to me.

Today, they disconnected our services due to outstanding payment as I refused to pay the fabricated amount. I phoned them three times to try to resolve the matter only to have the first call agent put the phone down on me, the second call agent shouted and talked over me and I was only rude on the last call AFTER I was forced to make the payment due to them shutting down my internet. I threatened to leave and they just agreed with me.

I'm sure that writing this is a complete waste of time as they won't bother to read this and will reply with the generic reply saying "Sorry to hear you’ve had a bad experience. We will do our best to sort it out...". Clearly Webafrica directors should try phoning their own call centre to find out how disgusting their customer "service" truly is. Hopefully this will help someone in NOT choosing Webafrica as their ISP or for any other service.