BS SERVICE I'M RECEIVING

I'm exhausted from calling the call centre and get ****ed off by their *********** call centre agents ,I made a payment on the 01 April 2024 paying for my wifi and my service was disconnected on the 06 April 2024 I call the call centre spoke to a lady who seemed uninterested in assisting and told me yes she can confirm the payment was made blah blah blah and sounded like a broken record and did nothing for me, later on I spoke to Stanton F via Live chat who actually told me that they suspended my service because the payment was made into the wrong home address but they will update the correct and allocate my payment,unfortunately that did not happen again on the 08 April 2024 I to spoke to Langelihle Madondo via Live chat who again ****ed me off and told me a different story from what I was told on Saturday I than decided to call the contact centre again and spoke to a gentlemen who "was trying to assist" and decided to hang up,Im tired of calling using my airtime and being send from pillar to post and being told BS,I paid my money but I'm not receiving the service that I paid for???????????????????????