Brilliant WebAfrica

These guys took a week to call me back after the initial WhatsApp order request. It took a further week to get the Fibre team to come set up my line. After the line was setup, it took 3 weeks and a lot of complaining to get the router delivered. Their customer service agents are arrogant as well as ********, they may even be mistreated by their line managers (this is an assumption). In the first month I was over charged by R300. In that same month, the agreed service fee was increased by R100 but no communication to me. After making payment in the second month of use, my line was cancelled. When enquiring I was told I needed to place a new order.

Webafrica is very efficient and customer friendly, I would recommend it to anyone that wishes to add Internet to their home (DO NOT take my word for it).