1 reviews | Active since Nov 2014
Breach of fibre application agreement
Webafrica promised me a cost for a fibre connection to my house and later requested an additional R3500 for the connection. Webafrica confirmed via email that there will not be any additional or hidden costs and their website adverti*****t also did not mention possible additional costs. Webafrica breached our agreement and does not want to honour their own agreements. I see this as ********* business practice.
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Rafeeqah