Bonolo was efficient and professional

Hi Shenal,
Thank you for the positive feedback. Bonolo’s efficiency and professionalism in diagnosing your fibre fault and escalating it to Vuma as urgent are exactly the standards we aim to deliver, and it’s great to see her efforts recognised.
Feedback like this is truly appreciated and will be shared with our Service Quality Team for review and recognition, as it highlights the impact of knowledgeable and proactive support.
Warm regards,
Webafrica Crew