BILLING SUPERVISOR PUT THE PHONE DOWN ON ME.
BILLING SUPERVISOR PUT THE PHONE DOWN ON ME.
Disgusting service and attitude from your supervisor in your billing department.
I submitted a change of ownership with Web Africa and was charged even after the change of ownership was completed, I called to ask if they could remove my banking details from the account that was transferred so that I wouldn’t be charged every month for a service that I do not receive. The account is no longer in my name yet they say it is not their problem that I am being charged?
Disgusting attitude from your joke of a supervisor who then proceeded to talk on top of me and put down the phone in my ear.
Customer code BBD22.
AVOID.
Helpful (0)
Replies (1)0
Replies (1)
Webafrica's replyOfficial
03 Jan 2019, 19:03Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica
Webafrica's reply03 Jan 2019, 19:03
Official
Hello ,
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica
Sorry to hear you’ve had a bad experience. We will do our best to sort it out.
So that we can contact you, please email *** or *** with your Customer Code/Order Number and we will jump onto it.
Once you have sent the email you will receive a 'ticket number’. Please hold onto that ticket number as a reference to your enquiry.
Kind regards,
Webafrica