TS
Thinus S
1 reviews | Active since Mar 2013
04 Dec 2017, 10:19
Billing Issues
What a joke, Complete mess up after Migration from Web Africa see ticket #28365 and #30198. High Priority Ticket status remain "Being Processed". Billing is a total mess.
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Replies (2)TS
Thinus S's updateReviewer Update
04 Dec 2017, 10:27Ticket logged 2017-11-30
We have received your request and a ticket has been created.
Our team will review your request and will send you a personal response (usually within 24 hours).
Today is 2017-12-04
TS
Thinus S's update04 Dec 2017, 10:27
Reviewer Update
Ticket logged 2017-11-30
We have received your request and a ticket has been created.
Our team will review your request and will send you a personal response (usually within 24 hours).
Today is 2017-12-04
Webafrica's replyOfficial
04 Dec 2017, 12:02Good morning Thinus.
Sorry to hear about the trouble you went through regarding your billing. We are more than happy to assist and get this resolved.
We received your message on Facebook and advised that we sent your details over to our billing team. They are looking into your query and will revert back to you as soon as they can.
Feel free to message us on Facebook or Twitter should you have any questions. We are happy to assist where ever we can. Apologies for the inconvenience.
Regards
Best regards,
Webafrica's reply04 Dec 2017, 12:02
Official
Good morning Thinus.
Sorry to hear about the trouble you went through regarding your billing. We are more than happy to assist and get this resolved.
We received your message on Facebook and advised that we sent your details over to our billing team. They are looking into your query and will revert back to you as soon as they can.
Feel free to message us on Facebook or Twitter should you have any questions. We are happy to assist where ever we can. Apologies for the inconvenience.
Regards
Best regards,