Billing for a suspended service

<p>Many years ago I had a dial up account with Webafrica. As technology advanced so the dial up service became redundant and of course I upgraded the service with a Vodacom product.</p> <p>To my amazment Webafrica continued to bill me for the dialup service. This I can understand while they offered the service, but surely when they discontinued the service from their side they should have stopped billing clients who once had this service!!</p> <p>During a discussion with Stephanie (according to her the only Stephanie in the Webafrica Billing Department; she wouldnt provide her surname) her system would let her go back far enough to determine when Webafrica discontinued the service, but she adds to say that Webafrica still had the right to charge me a monthly rental for this service that they no longer offer!!</p> <p>I asked to speak to her supervisor, but this person was conveniently not available and when I asked for the contact details of their legal department I was told that they do not have contact details for the legal department, but then went further to state that these details that dont exist will be provided to me once the query has been escalated.</p> <p>This account was registered against my account and referenced the SA Navy. I left the service of the navy in 2009:- 8 years ago. This company has been billing me for this service on a monthly basis for at least this length of time (will definitely be longer, but this is the only reference I have) without providing the service.</p> <p>Surely this is not right and surely Webafrica should be taken to task?</p>