1 reviews | Active since Oct 2016

14 May 2017, 13:17

Billing

<p>The billing department at Web Africa has the worst service i have ever come across.</p> <p>You pay them with the reference number that they supp**** you with and two weeks later they still havent allocated the payment to my account. The then treaten to suspend my service due to non payment, even when the service was never even activated in the first place. seriously thinking about moving elsewhere. i do not reccomend doing business with Web Africa at all.</p>

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Replies (1)
Webafrica
Webafrica's reply15 May 2017, 07:50
Official

Hello ,

Thank you so much for your enquiry.

Would like to contact you to ensure your enquiry is seen to asap - to ensure we are able to chat - please email *** or *** - looking forward to your most valued responses to the provided email addresses . Please confirm your customer code/order number so we may get on this with no further delay

Kindly note support is also available via @WebAfricaHelper and Web Africa Facebook page DM

Once a email is sent to the above email addresses - you will receive a ticket number to track progress - please hold onto that ticket number as a reference to your enquiry.

Kind regards,

Rafeeqah