BILLING

I recently moved my adsl from mweb to web africa thinking i would get better service. i dealt with Hashiem initially who told me that i would only be billed at the end of September 2015 when my line went active on the 1st so i budgeted for the end of September. Come the 1st i get an invoice saying that i have to pay R199, I didn't take much note as i thought it was an error then on the 4th i got another notice and another after that stating that my line/data will be suspended if i did not pay. On the 2nd or 3rd i chatted to i think Ruan just to find out if my line has been moved over and then again i asked if i would only be billed at the end of the month and he said yes. Yesterday i spoke to Kevin, who assured me that someone, a supervisor/manager would definitely contact me by 12:30 and I'm still waiting - who also told me that if payment wasnt made by the 15th my line could be suspended! Also when i call to speak to someone at times i have to put the phone down because nobody picks up. NOT AN IMPRESSED CLIENT and its only been just over a week that i've been with them!!!